Frequently Asked Questions


Q. How can I get in touch?

A. Feel free to contact me using the form at the bottom of this page. Or if you prefer email me at: callumhdickson@gmail.com

 

Q. What Sizes are your prints?

A. Small = A3  /  297 x 420mm  /  11.7 x 16.5 in 

A. Medium = A2  /  420 x 594mm  /  16.5 x 23.4 in

A. Large = A1  /  594 x 841mm  /  23.4 x 33.1 in

 

Q. How long will my order take to arrive?

A. Overall your order shouldn't take more than 5 days to arrive within the UK from dispatch. and typical global shipping times range between 15-30 days from dispatch.

(Please note delays may occur due to corona virus)

 

Q. Is my payment secure?

A. This website runs on Shopify, one of the world's most popular and secure e-commerce platforms. Your payment details are not stored and are totally secure.

 

Q. Where will my order be dispatched from?

A. All orders are dispatched from the UK with love.

 

Q. Do you ship worldwide?

A. Sure, I ship worldwide and always use high quality packaging.

 

Q. What is your returns policy?

A. If you’re looking to return your order for whatever reason, I’m here to help! I offer a full refund for all returns within 30 days of purchase to the original payment method. Credited as soon as I receive the return. Returns must have no visible signs of wear or use and be in original packaging. To initiate a return, please reply to your order confirmation email to request the return. Then print the return shipping label that you will receive via email and send all items back to me using the label provided. If you have any questions in regards to returns don’t hesitate to get in touch.

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